We hope you're happy with purchases however we understand that buying online can be tricky! We do not offer refunds but will exchange or credit on products that are not what you thought they were, as long as they meet our as-new conditions. Please see below.
Boots must have soles that are unscratched (please wear them on carpet when you're making sure they fit correctly!)
To organise an exchange on a product purchased from us online, you must contact customer service at firstname.lastname@example.org or (07) 4743 2406 within 14 days of receiving your item. We will provide you with our Exchange Form and this is to be returned with the item and proof of purchase to:
Online Customer Service
Worn Out West
38 West St
Mount Isa, QLD 4825
A replacement item will not be sent until we have received the item and deemed it to be in As-new Condition as stated above.
If you have any problems, or wish to discuss this further please feel free to contact us at:
Phone: (07) 4743 2406
For your peace of mind, we recommend that you send your package via an insured method (we recommend Registered Post by Australia Post).
If you wish to return a product purchased from the online store and you don’t want to exchange it, we can offer you a credit voucher to the value of the product only, as per the proof of purchase. We will not credit the cost of postage. This is to be covered at the customer’s expense.
|Australian Sizes||Cinch/Cruel Girl||Cowgirl Tuff||Ariat||Wrangler||Kimes Ranch|
|X Small||Small||Medium||Large||X Large||2 XLarge||3 XLarge|
|X Small||Small||Medium||Large||X Large||2 XLarge|
Please not Mens Cinch Classic Fit shirts are a generous fit. Most individuals will need to size down.
Mens Cinch Modern Fit shirts are a tailored fit and most individuals will go down one size from the Classic Cinch Shirt
|Cinch Classic & Modern||XS||S||M||L||XL||2XL||3XL|
|Neck||13 1/2 to 14||14 to 14 1/2||15 to 15 1/2||16 to 16 1/2||17 to 17 1/2||18 to 18 1/2||19 to 19 1/2|
|Sleeve (from centre to back)||32-33||32-3||34-35||34-35||34-36||34-36||34-36|
|Shirt Sleeve Length||65||66||67||68||69||70||71|
|Shirt Body Length||75.5||77||78.5||80||81.5||83||84.5|
|Jacket Sleeve Length||66||67||68||69||70||71||72|
|Jacket Body Length||73.5||75||76.5||78||79.5||81||
|US Sizing||6 5/8||6 3/4||6 7/8||7||7 1/8||7 1/4||7 3/8||7 1/2||7 5/8|
|Size||XXS-XS||XS-S||Small||Small-Medium||Medium||Medium - Large||Large||Large - X Large||X Large|